Barista

Job Details

The Barista is responsible for the professional preparation and service of coffee, tea, beverages, and approved light refreshments within the hospital coffee shop at C-Care IHK. The role ensures consistently high standards of beverage quality, food safety, hygiene, presentation, customer service, and cost control while working under the direct supervision of the Head Chef. The Barista must maintain a professional and welcoming environment suitable for patients, doctors, nurses, hospital staff, visitors, and other customers.

• Duty Station: IHK, Kampala District, Uganda (C-Care IHK, Plot 4686 St. Barnabas Road, Namuwongo-Kampala)
• Location: Kampala, Uganda
• Employment Type: Part-time (application portal lists part-time; initial listing indicated full-time)
• Reporting Line: Head Chef (with support to Coffee Shop Supervisor)
• Workplace: Hospital coffee shop — on-site, customer-facing role
• Salary/Benefits: Not disclosed

Key Duties and Responsibilities

• Coffee & Beverage Preparation:
  • Prepare and serve espresso-based beverages, brewed coffee, tea, and other approved beverages according to standard recipes
  • Operate coffee machines, grinders, blenders, and other beverage equipment correctly and safely
  • Ensure consistency in taste, temperature, presentation, and portion sizes
  • Prepare beverages according to customer orders and departmental standards
  • Ensure all ingredients and beverages are fresh and properly handled
• Food & Light Refreshment Service:
  • Assist with preparation and service of approved snacks, sandwiches, pastries, and other light refreshments
  • Ensure food is properly portioned, presented, stored, and served at appropriate temperatures with safe handling practices
  • Follow recipes, portion guides, and instructions provided by the Head Chef
• Customer Service:
  • Welcome customers professionally and provide courteous, efficient service
  • Take and process customer orders accurately
  • Respond professionally to customer questions and requests
  • Handle customer feedback and complaints appropriately, escalating unresolved issues to the Head Chef
  • Maintain confidentiality and professionalism when serving patients, hospital staff, doctors, and visitors
• Hygiene & Food Safety:
  • Maintain high standards of personal hygiene, food hygiene, and cleanliness at all times
  • Follow hospital food safety and sanitation procedures including proper handwashing and food-handling procedures
  • Keep coffee preparation area, counters, equipment, utensils, and service areas clean and sanitized
  • Ensure ingredients are stored correctly and within required shelf life
  • Report any food safety, hygiene, or quality concerns immediately to the Head Chef
• Equipment Care:
  • Clean and maintain coffee machine, grinder, blender, refrigerator, and other equipment according to required procedures
  • Perform daily cleaning and basic checks of coffee equipment
  • Report equipment faults, damage, or maintenance requirements immediately to the Head Chef
  • Use all equipment responsibly to prevent damage and unnecessary breakdowns
• Stock Control & Cost Management:
  • Monitor daily stock levels of coffee, milk, tea, syrups, sugar, cups, and other beverage supplies and inform Head Chef of low-stock items in good time
  • Use ingredients efficiently and minimize wastage
  • Follow FIFO (First In, First Out) principles for stock rotation
  • Maintain proper portion control to support effective costing and account for all products used
• Opening & Closing Duties:
  • Prepare coffee shop and workstation before start of service and ensure all required ingredients, equipment, utensils, and service items are available
  • Complete end-of-shift cleaning and closing procedures and secure ingredients and equipment appropriately after service
  • Report outstanding issues or requirements to the Head Chef before leaving duty

Qualifications, Skills and Requirements

• Diploma or certificate in Barista Skills, Food & Beverage, Catering, Hospitality, or a related field is an advantage
• Previous experience of at least 2 years as a Barista, Café Attendant, Waiter/Waitress, or food service employee is preferred
• Experience working in a hospital, hotel, restaurant, café, or other high-standard food service environment is an advantage
• Basic knowledge of coffee preparation and beverage service
• Knowledge of food hygiene and safe food handling practices
• Ability to provide courteous, efficient customer service and handle feedback professionally
• High standards of personal hygiene and cleanliness

About C-Care Uganda

C-Care Uganda is a leading provider of medical care in Mauritius, Uganda, and Madagascar, part of the CIEL Healthcare network. In Uganda, it operates C-Care IHK (formerly International Hospital Kampala) — a top-tier, multi-specialty hospital dedicated to a patient-first approach with advanced medical care and innovative treatments — and C-Care IMC, a network of over 20 clinics providing quality, affordable primary and tertiary healthcare since 1996, plus C-Lab and DENTCARE. C-Care employs only the most qualified medical staff, uses the latest technology and equipment, and follows strict standards of safety and cleanliness. Its vision is to be the most trusted healthcare partner in the region and its mission is to deliver the most caring medical expertise, always putting patients first — treating the whole person, mind, body and spirit with kindness, understanding and respect. This Barista role supports the hospital’s hospitality experience, creating a welcoming and safe refreshment environment for patients, families, and clinical staff. Learn more at https://c-care.com/ug/ and https://c-care.com/ug/business_unit/c-care-ihk/

Application Procedure

• Visit the official application portal: Apply
• Click Apply on the Barista — C-Care IHK listing
• Create or log in to your SeamlessHiring account
• Complete the online application form and upload your CV and relevant certificates (Barista Skills, Food & Beverage, Catering, or Hospitality)
• Submit your application before the deadline and keep a copy of your confirmation
• Only shortlisted candidates will be contacted; ensure your contact details are accurate
• For enquiries, contact C-Care IHK: Plot 4686 St. Barnabas Road, Namuwongo-Kampala, Tel: +256 (0) 312 200 400

Job Summary

• Job Category: Restaurant & Hospitality, Food and Beverage
• Job Type: Part-time (portal indicates part-time; initial advert listed full-time)
• Duty Station: IHK, Kampala District, Uganda
• Date Posted: 2026-09-10
• Deadline of this Job: 2026-09-17 (Expires 1 week from now — no deadline was listed, set to 1 week from posting per guidance)
• No of Positions: 1 (not specified)
• Application Link: Apply
• Location pin: 📍 IHK, Kampala District, Uganda