Commercial Operations & Launch Executive

Role Mission

Lead the successful commercial launch of Comcof Shop by coordinating product preparation, suppliers, packaging, customer orders, fulfilment, and early commercial growth.

About the Role

Comcof Group is launching its first consumer product line, and this role owns the execution of that launch end to end. You will work directly with the founder to take our coffee from roasting and packaging partners to the customer, then build the operating rhythm that turns a first release into a repeatable business.

Key Responsibilities

• Coordinate roasting and packaging partners
• Manage inventory and product availability
• Coordinate packaging and labelling
• Process website and WhatsApp orders
• Coordinate deliveries and maintain customer records
• Work with creative contractors on product launches and photography
• Build relationships with offices and corporate customers
• Support subscription launches
• Prepare weekly operational reports and track sales and inventory
• Improve customer experience continuously

Minimum Qualifications

• Strong organisational ability and excellent communication skills
• Passion for coffee, startups, and African business
• Comfortable using technology; ability to work independently
• Commercial mindset; Bachelor's degree preferred but not mandatory

Preferred Experience

Experience in retail, e-commerce, FMCG, hospitality, logistics, or consumer brand operations; experience coordinating suppliers, contractors, or delivery partners.

What You Will Gain

You will help build one of Africa's next great coffee companies from the beginning: the first products, the first customers, and the operating systems the company will run on for years.