Demand Planner Uganda - Glovo

Job Details

Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform whose mission is to deliver an amazing experience — fast, easy, and to your door. The company operates in around 21 countries (65 countries for the wider Delivery Hero Group) and is headquartered in Barcelona, Spain, with Delivery Hero headquartered in Berlin, Germany.

The Demand Planner Uganda sits within the Q-commerce (Quick Commerce) business unit, which aims to provide immediacy to all product needs — from delivering groceries to filling up a fridge. Q-commerce operates through 3 verticals: Groceries with Partners, Groceries with own Micro Fulfillment Centers (MFCs), and Retail Shops. As part of the MFCs Vertical team, the Demand Planner is crucial for accurately forecasting future product needs and strategically placing purchase orders with vendors to effectively replenish stores, meet customer needs while minimizing food waste.

• Location / Work Mode: Remote with Hybrid model in Kampala, Uganda — Employees work in hybrid mode (3 days in office, 2 days remote) as per company description; job board lists Duty Station as Remote.
• Employment Type: Full-time (8 Work Hours)
• Industry: Transportation, Distribution and Logistics
• Base Salary: Not Disclosed
• Benefits: Top-notch private health insurance, monthly Glovo credit to spend on restaurant products and zero delivery fee on all Glovo orders, discounts on kindergarten, transportation and food, discounted gym memberships, hybrid working model (own your time), enhanced parental leave including nursery support, and online therapy and wellbeing benefit.
• Culture: At Glovo, success is defined by results and behaviors guided by Leadership Principles. Glovo thrives on diversity and is committed to equal opportunities for all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and other characteristics. Applicants may note pronouns (she/her/hers, he/him/his, they/them/theirs).

Key Duties and Responsibilities

• Improve forecast accuracy by utilizing historical sales data to adjust demand forecasts for promotions, seasonal variations, special events and new products, among others.
• Work closely with category management, marketing and operations teams to gather relevant information for aligning demand forecasts with supply chain capabilities.
• Maintain and adjust purchasing tool parameters (safety stocks, bank holidays, etc.) to ensure inventory optimization.
• Be responsible for the supply planning and replenishment of MFCs, by creating purchase orders and monitoring supplier delivery.
• Enhance performance of suppliers (fill rates, no shows, delays, incidents) by facilitating communication, addressing concerns and working collaboratively with them to establish improvement plans.
• Monitor and report Supply Chain Key Performance Indicators (KPIs) of your country.
• Analyze and interpret data (availability, inventory levels, turnover, shrinkage, fill rates, etc.) to identify trends, potential risks and opportunities for improvement.
• Drive action plans to achieve operational excellence in the supply chain by optimizing processes, reducing costs, improving efficiency and enhancing overall performance.

Qualifications, Skills and Requirements

• Bachelor's degree in Engineering, Business, Finance or a Supply Chain / Operations discipline.
• Two years (24 months) of relevant experience in Supply Chain, preferably focused on Demand or Supply Planning.
• Must possess excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done.
• Ability to analyze and interpret data and use critical thinking skills on a regular basis.
• Proficiency in Google Applications.
• Fluent in English.

About Glovo – Rider Hub Uganda (Company Details for Applicants) – Source: https://riderhub.glovoapp.com/ug/

The Glovo Rider Hub Uganda (https://riderhub.glovoapp.com/ug/) is the dedicated support portal for Glovo couriers in Uganda and illustrates how central last-mile operations are to Glovo's marketplace. Key resources applicants should know, especially relevant to the Demand Planner role that sustains product availability for fast delivery:

• Help Center (/ug/wiki): Central FAQ and operational guidance for riders — reflecting Glovo's investment in clear processes and knowledge sharing.
• Insurance (/ug/insurance): Learn more about coverage and how to claim it — all active couriers are supported with insurance, underscoring Glovo's duty of care.
• Glovo+ Loyalty Program (/ug/benefits-loyalty-program): A loyalty program built into the app that lets couriers earn exclusive rewards in exchange for points — loyalty is rewarded.
• G-Learning (/ug/benefits-free-courses-trainings): Free courses and trainings to help riders upskill.
• Become a Rider (ug.rider.glovoapp.com): Recruitment gateway showing continuous network growth across Kampala and beyond.
• Contact & Quick Links: Direct support, terms, community guidelines and privacy policy for Uganda operations.

Why this matters for the Demand Planner: Accurate forecasting and timely MFC replenishment directly determine product availability, order fulfillment rates and shrinkage/waste levels. High availability reduces failed orders and wait times for riders, improves Glovo+ earnings potential, and minimizes food waste — aligning with Glovo's sustainability impact goals (8,854 TN CO2 reduced, 1,124 TN food waste avoided). Understanding the rider ecosystem helps the planner prioritize KPIs such as availability, fill rates, inventory turnover and delivery reliability.

Job Summary

• Job Category: Business Operations, Transportation & Logistics, Management (Job board also tags as Administrative jobs in Uganda)
• Job Type: Full-time
• Deadline of this Job: Tuesday, September 8, 2026
• Duty Station: Remote (Hybrid - Kampala, Uganda - 3 days in office, 2 days remote)
• Posted: August 25, 2026
• No of Jobs: 1
• Application Method: Redirect to external application form (Click Here to Apply Now via Glovo Careers at https://jobs.glovoapp.com)