Dispenser

Job Details

To participate in the preparation, documentation and dispensing of drugs and other supplies to other hospital units and to clients at C-Care IHK. This service requires a professional demeanor, excellent communication skills and empathy to ensure that patients are accurately counselled so as to improve their adherence to treatment and other guidelines.

• Location: Kampala, Uganda
• Duty Station: IHK, Kampala District, Uganda
• Employment Type: Full-time
• Work Hours: 8 hours
• Industry: Healthcare
• Category: Healthcare / Health/Medicine
• Base Salary: Not Disclosed
• Reporting: Works within the Pharmacy unit in accordance with national standards and C-CARE procedures and SOPs
• Application Link: Apply Now

Key Duties and Responsibilities

• Undertakes the preparation, packaging, labelling and dispensing of drugs against a validated prescription or drugs/sundries order, working to national standards and in accordance with C-CARE procedures, in an accurate and timely manner.
• Prepare documentation and labels for all products, in accordance with C-CARE standard operating procedures.
• Receive and evaluate prescriptions / orders from patients and / or hospital staff, against agreed departmental protocols.
• Ensure that relevant details recorded on prescriptions comply with all legal requirements and liaise with medical and nursing staff as necessary.
• Ensure that all medicines dispensed are checked against the prescription and check with the prescribing doctor whenever there is doubt about the appropriateness of the medication, or about the dose or labelling instructions.
• Communicate to patients regarding treatments and accurately pass on information to other members of the team regarding patient treatments.
• Monitor expiry dates of drugs and other supplies to ensure timely rotation and use in other wards/clinics before the expiry date.
• Perform regular stock checks and agreed upon stock take to ensure that the hospital has adequate medical supplies (drugs, sundries, fluids, etc.) and that there are no expired drugs or other medical supplies on the shelves and cupboards. This may require physically checking stock in:
  • Theatre & Sterilization
  • Pharmacy cages and dispensary
  • Stock Cupboards
  • Wards (OPD, IPDs)
• Ensure that refrigerated items are stored at the appropriate temperature.
• Regularly monitor and record fridge temperatures to ensure adherence to agreed standards.
• Maintain agreed data entries and documentation or paper trail for all prescriptions/supplies to ensure a seamless accountability and stock-keeping system using agreed documents accurately and in a timely manner e.g. stock cards, Navision and others.
• Be fully accountable for drug usage in the pharmacy and report any abuse of medical resources under your care.
• Answer the telephone according to C-CARE telephone etiquette and assess the nature of the query, respond to the enquiry and refer to appropriate members of staff as necessary.
• Attend any meetings and training sessions as requested and keep up to date with department and/or organization communications via inter/intranet, noticeboards etc.
• Check for any contra-indications or any harmful drug interactions of drugs prescribed (e.g. in pregnancy) to ensure safe usage of drugs by patients.
• Dispose of all used and unwanted materials e.g. expired drugs according to C-CARE Standard Operating Procedure.
• Participate in the assessment and internal audit of the unit to assure the quality of service.
• Ensure the safe and appropriate storage of all materials and equipment and ensure that adequate stock takes are maintained.

Qualifications, Skills and Requirements

• Must have a Diploma in Pharmacy.
• Must be registered with the Uganda Allied Health Professionals Council.
• Must have at least 2 years working experience in dispensing.
• Professional demeanor, excellent communication skills and empathy for patient counselling to improve adherence to treatment and guidelines.
• Knowledge of national standards, legal requirements for prescriptions, and C-CARE procedures and SOPs.
• Ability to check for contra-indications and harmful drug interactions and to liaise with prescribers when in doubt.
• Competence in stock management, documentation (stock cards, Navision), expiry monitoring, cold-chain storage and fridge temperature monitoring.
• Telephone etiquette and ability to assess and refer queries appropriately.
• Level of Education indicated as Professional Certificate / Diploma.

About C-Care Uganda

C-Care is a leading provider of medical care in Mauritius, Uganda, and Madagascar. From world-class facilities to cutting-edge treatments, C-Care strives for excellence and compassion in everything it does — from the care it provides to the way it treats patients and their families. The organisation employs only the most qualified medical staff, uses the latest technology and equipment, and follows strict standards of safety and cleanliness. Its goal is to provide the best possible experience from the moment patients walk through its doors until they leave its care. C-Care believes healthcare is about more than treatment and cure — it is about caring for the whole person, mind, body and spirit, with kindness, understanding and respect. For a Dispenser, this offers the opportunity to work within a well-governed pharmacy system with strong SOPs, multidisciplinary teamwork, and a patient-centred, compassion-driven culture that supports professional growth and adherence to national pharmaceutical standards.

Source: https://c-care.com/ug/

Application Procedure

• Visit the official C-Care SeamlessHiring portal via Apply Now
• Click on Apply Now to access the online application form.
• Create an account or log in if you already have one on the portal.
• Complete the application form accurately and attach all required documents including your CV, academic certificates and registration certificate from the Uganda Allied Health Professionals Council.
• Review your information and submit your application before the deadline.
• Only shortlisted candidates will be contacted for the next stage of recruitment.

Job Summary

• Job Category: Healthcare / Health/Medicine jobs in Uganda
• Job Type: Full-time
• Deadline of this Job: Friday, September 25, 2026
• Duty Station: IHK, Kampala District, Uganda
• Date Posted: Monday, September 14, 2026
• No of Positions: 1
• Application Link: Apply Now
• Location pin: 📍 IHK, Kampala District, Uganda