Role

Job Details

• Location: Kampala, Uganda
• Duty Station: Kampala, Uganda
• Employment Type: Full-time
• Work Hours: 8 hours/day
• Base Salary: Not Disclosed
• Posted: August 6, 2026
• Department: Quality & Operations

The ETP Controller provides support to the Quality & Operations Department by independently overseeing the operation, monitoring, maintenance, and troubleshooting of the effluent treatment facility/plant (aerobic and anaerobic) and its processes to ensure wastewater meets legal requirements. He/She is fully responsible for the management of all ETP operations and team.

Key Duties and Responsibilities

• Manage and supervise the day-to-day functioning/operation of the effluent treatment plant.
• Manage inventory items required for day-to-day operations including ordering, receiving, and consumption of consumables and equipment.
• Manage entire operations including sampling, preparation of samples, and testing; ensure complete adherence to established sampling and testing plans and procedures.
• Plan, develop, and execute preventive maintenance plans for all machines and equipment per OEM recommendations.
• Troubleshoot problems regarding plant operation and execute required corrections to ensure continuity and smooth ETP operations per legal requirements.
• Provide technical expertise to ETP personnel; train and demonstrate laboratory protocols, methods, proper use of equipment and machinery, and safety procedures.
• Provide methodological leadership and instruction to ETP staff; provide daily guidelines and instructions to QC staff.
• Develop quality standards and programs; monitor and maintain quality of ETP operations and staff performance in compliance with lab recognition standards.
• Establish yearly competence testing programs for all ETP personnel in liaison with the lab coordinator, Quality supervisors, and Quality Control Manager.
• Authorize stopping the plant and implementing changes in case of operational deviation after consulting with QCM.
• Maintain and periodically test equipment and instruments to ensure accuracy, efficiency, and safety.
• Develop, modify, verify, and validate methods and ensure all methods are up to date.
• Conduct analysis and interpretation of testing results, guiding the team as per analysis; solely decide all steps and activities for day-to-day operations.
• Ensure instrumentation is operated and maintained as guided by manuals; define and measure quality metrics and report results appropriately.
• Manage testing facilities and environmental conditions; ensure daily maintenance of good housekeeping standards and maintain monitoring records.
• Lead coordination and support for on-site audits by external/third-party auditors; evaluate audit findings and implement corrective actions.
• Keep up to date with related quality and environment legislation and compliance issues; devise means of corrections and execute agreed solutions.
• Periodically review risks related to impartiality and other quality risks; establish control measures to prevent/minimize occurrence per ISO 17025.
• Report ETP performance daily to Management; communicate any deviation/abnormality in ETP operations to QCM/SHEQ M/Utility Manager/PM on time; consult Management before executing any process improvement changes.
• Initiate investigation when non-conforming results and customer complaints are detected per ISO 17025.
• Perform other duties as assigned by manager.

Qualifications, Skills and Requirements

• A Bachelor's degree in Environment, Chemistry, Chemical Engineering, or any other related field from a recognized university.
• A minimum of 6 years' hands-on experience in ETP operations (both aerobic and anaerobic) in a busy environment.
• Detailed knowledge about laboratory tests, reagents, and equipment calibration/maintenance.
• Expert in analytical techniques and basic operations of ETP.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Basic computer skills and report writing.
• Training in Food Safety and Hygiene handling techniques.
• Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Basic knowledge in management system implementation.
• Training in Food Safety, Hygiene handling techniques, and ISO 17025.