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Front Desk Executive

Front Desk Executive

Full-time Expires In -1 month Kampala Duty Station - Aston Mall, Level 3, No. 8, Ntinda, Kiwatule Road, Kampala Bachelor's Degree 1 year experience Healthcare HR & Admin Customer Service
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Job Details

Donswift Company Ltd is hiring a Front Desk Executive on a full-time basis. The role is based at Aston Mall, Level 3, No. 8, Ntinda, Kiwatule Road, Kampala, serving at the hospital front desk. The role involves receiving and guiding patients and visitors, managing registration and appointments, and ensuring smooth patient flow. Base salary not disclosed. Work hours: 8 hours. Requires flexibility to work in shifts.

Key Duties and Responsibilities

  • Receive and guide patients, visitors and attendants while ensuring excellent customer care at the hospital front desk.
  • Manage patient registration, appointments and front office records using hospital systems.
  • Coordinate with clinical and support departments to ensure smooth patient flow and timely service delivery.

Qualifications, Skills and Requirements

  • Recent university graduate with Bachelor of Business Administration or a related field.
  • Proficiency in MS Office suite.
  • Flexibility to work in shifts.
  • Knowledge of Kiswahili language will be an added advantage.