Head of BI & Analytics
Job Details
The Head of BI & Analytics owns SafeBoda's end-to-end data function from infrastructure and governance through to analytics strategy and organisational capability. This is a strategic leadership role responsible for ensuring the business operates with real-time visibility, rigorous data quality and analytical capability to make confident decisions at every level across Uganda and Kenya markets. The role is based in Kampala/Nairobi, on-site, with a start date of August 2026. It spans technical architecture, team development, executive insight delivery and embedding a data-driven culture across ride-hailing and fintech verticals. The role manages delivery against OKR and SLA frameworks and translates complex findings into clear, decision-ready narratives for C-level audiences. Benefits include competitive salary, health insurance, SafeBoda Wallet credits for transport, mentorship from SafeBoda leadership and a supportive team environment.
Key Duties and Responsibilities
- Establish and enforce the enterprise governance framework: data classification, access controls, pipeline versioning, documentation standards and quality monitoring
- Own the multi-year BI and analytics roadmap aligned to business objectives across ride-hailing and fintech verticals and manage delivery against OKR and SLA frameworks
- Develop analyses and KPI frameworks providing real-time business visibility and translate complex findings into clear, decision-ready narratives for C-level audiences
- Embed data into decision-making workflows across Marketing, Operations, Finance and Product and ensure all departments operate with data-informed strategies
- Architect and maintain the company's data platform including ETL pipelines, data warehouse and server environment
- Lead and develop a team of data professionals and design and deliver internal data literacy programmes that build analytical capability across the wider organisation
Qualifications, Skills and Requirements
- Graduate degree, MBA or equivalent in a quantitative field such as engineering, mathematics or statistics
- 6+ years of professional experience with at least 3 years in a data leadership role, ideally within a high-growth technology or fintech environment
- Hands-on proficiency with SQL, Python and at least one major BI platform (Power BI, Tableau, Metabase or equivalent)
- Prior management and team-building experience
- Proven business strategy and consulting experience - ability to navigate ambiguity, juggle multiple tasks, think independently and problem-solve in a structured manner
- Data analytics expertise with a passion for quantitative analysis
- Knowledge of software packages for data analysis is a plus; Excel modelling and data manipulation skills
- Proven ability to work well across different teams and get things done
- Leadership and team management: ability to lead and manage a diverse team of data professionals, fostering a collaborative environment
- Strategic thinking: skilled in aligning BI and analytics strategies with overall business goals and objectives
- Advanced data analysis and BI tools expertise
- Data-driven decision making and strong business acumen with deep understanding of market trends and customer needs
- Effective communication: ability to communicate complex data insights clearly to stakeholders at all levels
- Problem-solving skills for complex business challenges using data
- Technical knowledge of data architecture, database systems and data governance principles
- Innovation and continuous improvement in BI technologies and methodologies
- Change management experience in guiding an organization to be more data-driven
- Lives the SafeBoda values and represents the company in everything you do