Head of Fraud, Forensic & Physical Security

Job Details

To lead the Bank’s fraud management, forensic investigations and physical security strategy implementation and embed applicable Group Fraud Risk, Forensics and Physical Security frameworks, policies, standards and procedures. The role is mandated to oversee investigations, security incident and loss reporting standards; strengthen fraud and physical security capability; and proactively lead fraud incident and loss reduction, security risk mitigation, awareness, training and prevention initiatives across the Bank. To be the country-level owner and senior advisory lead for Fraud risk, forensic investigations and physical security risk, including protection of people, premises, critical sites, cash, moveable assets, records and security infrastructure. Duty station Kampala, full-time (8 work hours). Salary not disclosed.

Key Duties and Responsibilities

• Lead and develop a high-performing, multi-disciplinary team delivering fraud risk, forensic investigation and physical security outcomes; build specialist and leadership capability through development, coaching and succession planning.
• Convert approved fraud, forensic and physical security strategy into clear operating plans, priorities, budgets and performance measures; use case volumes, loss trends and investigation outcomes to strengthen prioritization and risk-based decision-making.
• Ensure delivery against agreed standards, timelines, policies and Group frameworks through disciplined oversight and corrective action tracking.
• Present concise updates to management, risk, audit, security and governance forums on trends, investigations, incidents, projects and key risk themes.
• Align business stakeholders on mandate and shared ownership of fraud, investigation and security risk; maintain trusted relationships with internal partners, Group functions, law enforcement, regulators, industry bodies and service providers.
• Strengthen fraud risk, forensic investigation and physical security controls across branches, cash centres, corporate offices, ATMs and high-risk operations; drive implementation of systems, procedures and controls that prevent and minimise fraud and security breaches.
• Set, maintain and monitor investigative, fraud risk and physical security standards, policies and procedures; provide oversight on sensitive or high-risk cases.
• Monitor fraud losses, attempted fraud, forensic outcomes, physical security incidents and key risk indicators against approved thresholds; establish robust case governance for material fraud losses.
• Ensure incidents and control failures are investigated, escalated, remediated and tracked to closure, with lessons embedded to prevent recurrence; lead recovery initiatives for fraud losses, insurance claims and evidence preservation.

Qualifications, Skills and Requirements

• Bachelor’s degree in Accounting/Finance, Social Science, Law, Military Science and Security or any other related field (Required).
• Bachelor's Degrees and Advanced Diplomas: Law, Military Science and Security (Required).
• Minimum 12 months experience; strong leadership, investigations and security risk management experience expected for head-of-function level.
• Technical direction on fraud typologies, forensic methods, physical security threats, control design and risk appetite.
• Ability to provide oversight on significant, sensitive or complex fraud, theft, corruption and misconduct investigations.