Head of Quality

Job Details

C-Care Uganda is seeking a Head of Quality to lead its quality, patient safety and clinical governance agenda across the region. The role reports directly to the CEO – East Africa and serves as a member of EXCO (Executive Committee). The successful candidate will ensure high standards of care, sustained accreditation, regulatory compliance and continuous improvement across all C-Care facilities in Uganda.

Employment Type: Full-time
Location: Uganda (Regional role across C-Care facilities, head office in Kampala)
Reporting to: CEO – East Africa
Organization: C-Care Uganda – C-Care IHK and C-Care IMC network (22+ facilities nationwide, 3 hospitals, 395 beds, 11 operating theatres)

This executive leadership role is ideal for a senior healthcare quality professional passionate about building a culture of safety, accountability and patient-centred care within a leading, multi-site healthcare system.

Key Duties and Responsibilities

• Lead the regional quality, patient safety and clinical governance strategy aligned with C-Care priorities and standards.
• Advise the CEO and EXCO on quality performance, clinical risk, regulatory exposure and improvement priorities.
• Provide executive oversight of COHSASA accreditation, continuous readiness and regulatory compliance across C-Care facilities.
• Oversee patient safety and clinical risk systems, including incidents, near misses, root cause analysis, corrective actions and organisational learning.
• Monitor quality, clinical outcome and patient experience indicators, using data, audits and benchmarking to drive improvement and executive reporting.
• Strengthen clinical governance, policies, standards and assurance frameworks that support safe, effective and patient-centred care.
• Lead and develop the Quality function while building a culture of safety, accountability and continuous improvement across clinical and operational teams.

Qualifications, Skills and Requirements

• Degree in Medicine, Nursing, Pharmacy, Healthcare Management or a related healthcare discipline; a relevant postgraduate qualification is an advantage.
• Minimum 10 years’ experience in healthcare quality, patient safety or clinical governance, including senior leadership experience in a hospital or multi-site healthcare environment.
• Proven leadership of quality improvement, accreditation and regulatory compliance programmes; direct COHSASA experience is strongly preferred.
• Strong executive presence, judgement, analytical capability and ability to influence clinicians, senior leaders and regulators.
• Demonstrated ability to use data, audits and benchmarking to drive improvement and executive reporting.
• Commitment to C-Care values of Medical Expertise, Caring, Transparent and Innovative.

About C-Care Uganda

C-Care Uganda is a leading provider of medical care in Mauritius, Uganda and the Indian Ocean region, formerly known as The Medical and Surgical Centre Limited (founded 2008) and part of the CIEL Healthcare network. From world-class facilities to cutting-edge treatments, C-Care strives for excellence and compassion in everything it does.

In Uganda, C-Care operates C-Care IHK (formerly International Hospital Kampala – a top-tier, multi-specialty private hospital on St. Barnabas Road, Namuwongo, Kampala), a growing network of 20+ C-Care IMC primary and tertiary clinics nationwide (Central, Northern, Eastern & Western and site clinics) since 1996, C-Lab medical laboratories and DENTCARE dental services. The Group employs ~2100 staff, handles ~60,000 emergency cases and ~40,000 admissions yearly, with 395 beds and 11 operating theatres.

Vision: To be the most trusted healthcare partner in the region
Mission: To deliver the most caring medical expertise, always putting patients first
Why this matters for the Head of Quality role: As custodian of quality and clinical governance, you will directly shape accreditation readiness (COHSASA), patient safety systems and continuous improvement across this extensive, multi-site platform, influencing care for thousands of patients nationwide.

Application Procedure

• Visit the official application portal: Apply
• Click on the application link or "CLICK HERE TO APPLY" button to be redirected to the C-Care SeamlessHiring page.
• Create an account or log in to the SeamlessHiring portal.
• Complete the online application form with accurate personal, academic and professional details.
• Upload your CV, cover letter and relevant academic/professional certificates.
• Review your application and submit before the deadline.
• Only shortlisted candidates will be contacted.

Job Summary

• Job Category: Healthcare, Administrative, Management
• Job Type: Full-time
• Deadline of this Job: 2026-09-23
• Duty Station: Uganda (Regional - Kampala based)
• Date Posted: 2026-09-07
• No of Positions: 1
• Application Link: Apply
• Location pin: 📍 Kampala, Uganda - C-Care IHK, Plot 4686, St. Barnabas Road, Namuwongo, Kampala