Head of Quality
About C-Care Uganda
C-Care Uganda is a leading provider of medical care in Uganda and the Indian Ocean region, operating C-Care IHK (formerly International Hospital Kampala) - a top-tier multi-specialty hospital - and C-Care IMC, a network of over 20 clinics across Uganda since 1996, plus C-Lab and C-Care Dental. The Group is part of CIEL Healthcare (founded as The Medical and Surgical Centre Limited in 2008) and operates 3 hospitals (395 beds, 11 theatres), 20 primary care clinics, 3 medical laboratories and 37 collection centres with ~2,100 employees, handling ~60,000 emergency cases yearly. Vision: To be the most trusted healthcare partner in the region. Mission: To deliver the most caring medical expertise, always putting patients first. Values: Medical Expertise, Caring, Transparent and Innovative - with strict standards of safety, cleanliness, quality and compassion for the whole person (mind, body and spirit). For the Head of Quality role, this context is central: the role leads quality, patient safety and clinical governance to sustain COHSASA accreditation, regulatory compliance and continuous improvement across all facilities.
Job Details
Reporting to the CEO - East Africa and serving as a member of EXCO, the Head of Quality will lead C-Care's quality, patient safety and clinical governance agenda, ensuring high standards of care, sustained accreditation, regulatory compliance and continuous improvement across the region. The role provides executive oversight across C-Care facilities in Uganda (and the wider East Africa region) and advises senior leadership on quality performance and clinical risk.
- Employer: C-Care Uganda (C-Care IHK / C-Care IMC)
- Location: Kampala, Uganda
- Duty Station: Kampala
- Employment Type: Full-time
- Work Hours: 8 hours
- Reporting Line: CEO - East Africa (EXCO Member)
- Industry: Healthcare
- Base Salary: Not Disclosed
- Date Posted: Wednesday, September 9, 2026
- Deadline: Wednesday, September 23, 2026
Key Duties and Responsibilities
- Lead the regional quality, patient safety and clinical governance strategy aligned with C-Care priorities and standards.
- Advise the CEO and EXCO on quality performance, clinical risk, regulatory exposure and improvement priorities.
- Provide executive oversight of COHSASA accreditation, continuous readiness and regulatory compliance across C-Care facilities.
- Oversee patient safety and clinical risk systems, including incidents, near misses, root cause analysis, corrective actions and organisational learning.
- Monitor quality, clinical outcome and patient experience indicators, using data, audits and benchmarking to drive improvement and executive reporting.
- Strengthen clinical governance, policies, standards and assurance frameworks that support safe, effective and patient-centred care.
- Lead and develop the Quality function while building a culture of safety, accountability and continuous improvement across clinical and operational teams.
Qualifications, Skills and Requirements
- Qualification: Degree in Medicine, Nursing, Pharmacy, Healthcare Management or a related healthcare discipline; a relevant postgraduate qualification is an advantage.
- Education Level: Bachelor's degree (Postgraduate advantage)
- Experience: Minimum 10 years' experience in healthcare quality, patient safety or clinical governance, including senior leadership experience in a hospital or multi-site healthcare environment.
- Proven leadership of quality improvement, accreditation and regulatory compliance programmes; direct COHSASA experience is strongly preferred.
- Strong executive presence, judgement, analytical capability and ability to influence clinicians, senior leaders and regulators.
- Experience in Months: 120 months (10 years) minimum.
Application Procedure
- Prepare an updated CV and cover letter highlighting healthcare quality, patient safety, clinical governance and COHSASA/accreditation experience.
- Submit your application via the official C-Care careers portal by clicking: Apply Now
- Alternatively, visit the C-Care Uganda Work with C-Care page at https://c-care.com/ug/job/ and select Instant Application, then fill in First Name, Last Name, Email, Phone Number, Address, Preferred Working Location (C-Care IHK / C-Care IMC), Job Position (Head of Quality), attach CV (PDF, JPEG, PNG, max 2MB) and submit.
- Ensure application is submitted before the deadline: Wednesday, September 23, 2026.
- Only shortlisted candidates will be contacted.
- For enquiries: C-Care IHK, Plot 4686, St. Barnabas Road, Namuwongo-Kampala, P.O Box 8177, Kampala, Uganda | Tel: +256 (0) 312 200 400 | Email via https://c-care.com/ug/contact-us/
Job Summary
- Job Category: Management, Healthcare, Business Operations
- Job Type: Full-time
- Deadline of this Job: Wednesday, September 23, 2026
- Duty Station: Kampala
- Date Posted: Wednesday, September 9, 2026
- No of Positions: 1
- Application Link: Apply Now
- Location pin: 📍 Kampala, Uganda - C-Care IHK, Plot 4686, St. Barnabas Road, Namuwongo-Kampala