Hospital Manager

Job Details

The Hospital Manager is responsible for the overall leadership, management and operational performance of the Marie Stopes Hospital. Reporting to the Director of Impact Enterprise, the role ensures the delivery of safe, high-quality, client-centred healthcare services through effective leadership of clinical and non-clinical teams, sound financial management, regulatory compliance and continuous quality improvement. The Manager will drive operational excellence while ensuring sustainability, efficiency and achievement of the hospital's strategic objectives.

• Cost Centre: Hospital
• Location: Marie Stopes Hospital, Kampala
• Duty Station: Marie Stopes Hospital | Kampala
• Reporting to: Director of Impact Enterprise (Director Impact Enterprise)
• No. of Direct Reports: 7-10
• Budget Responsibilities: Yes
• Employment Type: Full-time
• Work Hours: 8
• Base Salary: Not Disclosed

Key Duties and Responsibilities

• Provide strategic and operational leadership to all hospital departments.
• Lead and coordinate multidisciplinary teams to ensure effective service delivery.
• Develop and implement operational plans aligned with organizational objectives.
• Promote a culture of accountability, teamwork, innovation and continuous improvement.
• Monitor departmental performance against agreed Key Performance Indicators (KPIs).
• Ensure compliance with organizational policies, procedures and clinical governance standards.
• Oversee the day-to-day operations of the hospital to ensure efficient service delivery.
• Ensure optimal utilization of hospital resources including staffing, equipment and facilities.
• Coordinate service delivery across clinical and support departments.
• Ensure uninterrupted availability of essential medical supplies and equipment.
• Lead emergency preparedness and business continuity planning.
• Ensure delivery of high-quality, safe and evidence-based patient care.
• Monitor compliance with Ministry of Health regulations, professional standards and MSI policies.
• Lead quality improvement initiatives, clinical audits and accreditation activities.
• Investigate clinical incidents and ensure implementation of corrective actions.
• Promote infection prevention and control standards across the hospital.
• Lead recruitment, onboarding, performance management and staff development.
• Build a high-performing workforce through coaching, mentoring and succession planning.
• Promote employee engagement and a positive working environment.
• Ensure staffing levels adequately support patient care requirements.
• Address employee relations matters in accordance with organizational policies.
• Promote a culture of patient-centred care throughout the hospital.
• Ensure patient rights, dignity and confidentiality are upheld.
• Monitor patient satisfaction and implement improvements based on client feedback.
• Resolve patient complaints promptly and effectively.
• Strengthen community confidence through excellent service delivery.
• Develop and manage the hospital budget.
• Monitor revenue, expenditure and financial performance.
• Ensure efficient utilization of resources while maintaining quality standards.
• Drive service utilization, revenue growth and financial sustainability.
• Oversee procurement planning, asset management and inventory control.
• Identify opportunities for cost reduction and operational efficiencies.
• Ensure accurate and timely capture of operational and clinical data within the ERP system and other approved registers.
• Monitor data quality and compliance with reporting requirements.
• Utilize hospital performance data to support informed decision-making.
• Ensure confidentiality and secure management of patient and organizational records.
• Build productive relationships with government agencies, regulatory bodies, partners and suppliers.
• Represent the hospital during inspections, audits and external engagements.
• Strengthen collaboration across departments and with external stakeholders.
• Support implementation of organizational strategies and national health priorities.

Qualifications, Skills and Requirements

• Master's Degree in Hospital Administration, Healthcare Management, Business Administration (MBA), Public Health or a related healthcare management field from a recognized institution.
• Minimum of six (6) years' progressive senior management experience in a hospital or healthcare setting with at least four (4) years in a senior leadership role.
• Demonstrated experience in hospital operations, strategic planning, financial management, quality improvement and people management.
• Formal leadership and management training is an added advantage.
• Strong knowledge of Uganda Ministry of Health regulations, healthcare quality standards, and hospital accreditation requirements.
• Proficiency in ERP systems and hospital information systems.
• Demonstrated knowledge of the healthcare market including the competitive landscape, key healthcare providers, referral networks, insurers, regulators and other stakeholders influencing healthcare delivery.
• Strong leadership, communication, and stakeholder management skills.
• Expected to demonstrate MSI Behaviours: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, Encourage the Heart, and Leadership.
• Committed to MSI Values: Mission driven, Client centred, Accountable, Courageous, Resilient, Inclusive.

About Marie Stopes Uganda

Marie Stopes Uganda (MSUG) is one of 37 country programmes within MSI Reproductive Choices, a global organisation dedicated to ensuring individuals can access quality reproductive healthcare and make informed choices about their reproductive lives. For over 36 years (since 1990), MSUG has been the leading provider of reproductive health and family planning services in Uganda. Benefit to applicants: Joining MSUG means joining a mission-driven, values-led organisation (Client-centred, Courageous, Accountable, Resilient, Inclusive, Mission Driven) that empowers millions of women and families to choose whether and when to have children, enabling healthier, more prosperous futures. The role offers the opportunity to lead the flagship Marie Stopes Hospital and Maternity (Forest Mall, Lugogo) and to work within a large national network that includes 12 health centres, 20+ mobile outreach teams, 185+ BlueStar social franchise clinics, support to 915+ public health facilities, social marketing of Flame/Lifeguard products, and a confidential Contact Centre (0800 220333). Learn more at https://www.mariestopes.or.ug/our-story/ and https://www.mariestopes.or.ug/about/

Application Procedure

• Submit your cover letter, CV, and academic documents as a single PDF file.
• Clearly indicate the job title Hospital Manager in the subject line of your email.
• Send your application to Apply Now via jobs@mariestopes.or.ug
• Applications will be reviewed on a rolling basis; early submissions are encouraged.
• Deadline: 28th September 2026
• MSI Uganda is an equal opportunities employer, committed to safeguarding humanity. No payment or sexual favours are required at any stage of recruitment. Qualified female candidates are strongly encouraged to apply.
• For the official vacancy details, visit: Apply Now

Job Summary

• Job Category: Management, Healthcare, Business Operations
• Job Type: Full-time
• Deadline of this Job: Monday, September 28 2026
• Duty Station: Marie Stopes Hospital | Kampala
• Date Posted: Tuesday, September 15 2026
• No of Positions: 1
• Application Link: Apply Now
• Location pin: 📍 Marie Stopes Hospital, Forest Mall, Lugogo, Kampala, Uganda (Plot 1020, Kisugu-Muyenga Tank Hill, Kampala)