Human Capital & Administration Manager

Job Details

Metropol Uganda Limited, a Credit Reference Bureau licensed by the Bank of Uganda in 2015, seeks a competent and business-minded Human Capital & Administration Manager to provide strategic leadership to the Human Capital Management department in Kampala. The role supports the business growth aspirations of the Institution by ensuring the company attracts, develops and retains top talent and remains efficient in its operations. The Manager provides management-level leadership and guidance on HR issues and performs all day-to-day HR and Administration functions including talent acquisition, procurement and general office administration. The position reports to the General Manager, is full-time with 8 working hours, and salary is not disclosed.

Key Duties and Responsibilities

• Supporting the General Manager in defining MUL's long-term human capital goals and identifying ways of supporting MUL's mission through talent management.
• Managing the hiring process, including writing job descriptions, placing advertisements, coordinating interviews and coordinating the selection process.
• Coordinating the verification process of academic qualifications of all employees to ensure that they are authentic and submitting a report on the same to management progressively.
• Researching, developing and implementing competitive compensation, benefits, performance appraisal and employee incentive programs.
• Handling the staff payroll, including maintaining proper records in liaison with the Finance Manager.
• Handling employee related issues such as employee complaints and harassment allegations, and conducting investigations accordingly.
• Working collaboratively with other managers on staff matters, including all disciplinary and termination matters in accordance with the HR Manual.
• Maintaining all staff files and other records, ensuring the security and confidentiality of same.
• Ensuring compliance with employment laws and regulations.
• Providing input into MUL's budget related to staffing and other needs.
• Coordinating staff training and development efforts.
• Participating in professional development and networking conferences and events.
• Conducting exit interviews to determine reasons for separation.
• Attending to all procurement related matters and reviewing the procurement and disposal processes and procedures from time to time.
• Ensuring adequate office supplies for effective office operations.
• Performing any other duties as assigned by the General Manager and or management.

Qualifications, Skills and Requirements

• Bachelor's degree in Human Resources, Business Administration or a related field of study; holders of a Master's degree in a similar field will have an added advantage.
• At least five years of verifiable human resource management experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong decision-making skills and ability to prioritize work duties.
• Strong supervisory and leadership skills.
• Strong knowledge of employment laws and other related legal frameworks.
• Knowledge of procurement processes and procedures.