Human Resource Officer

Job Details

Human Resource Officer — Medical Teams International (MTI) Uganda Country Program

The Human Resources Officer contributes to the calling of Medical Teams International by coordinating country program human resources operations and providing technical support in recruitment, employee lifecycle management, contract administration, performance management, HR analytics, and workforce planning to ensure efficient and effective delivery of HR services across the MTI-U program.

• Location / Duty Station: Kampala | Kampala (Kampala - Country Office, with coordination across field offices)
• Employment Type: Full-time (FULL_TIME) — Work Hours: 8
• Industry: Healthcare / NGO
• Category: Human Resources, Business Operations, Admin & Office
• Base Salary: Not Disclosed
• Workforce Supported: Over 1,500 employees across Uganda Country Program using Unit4 ERP & Paycom systems
• Posting Date: Thursday, September 3, 2026
• Systems: Unit4 ERP, Paycom, Sage/Applicant Tracking Systems, Microsoft Office (Word, Excel, PowerPoint), Outlook, Teams, WhatsApp, CRM/database programs

Key Duties and Responsibilities

• Payroll, Benefits and HR Compliance Administration:
  • Collaborate with the Payroll & Benefits Specialist to ensure accurate and timely payroll processing for all staff across the Uganda Country Program in compliance with MTI policies, donor requirements, and statutory regulations
  • Serve as the designated payroll backup, ensuring continuity of payroll operations for a workforce of over 1,500 employees using ERP system
  • Prepare, review, and validate payroll documentation, payroll changes, statutory deductions, and payments, ensuring compliance with Ugandan labor and tax regulations
  • Support payroll reconciliations and maintain accurate payroll and employee data within the ERP system to ensure data integrity, compliance, and effective reporting
  • Support administration of employee benefits programs, including medical insurance, group life insurance, and staff welfare initiatives
  • Prepare payroll-related reports and coordinate responses to audit, donor, statutory, and compliance requirements while providing technical support to field HR Officers on payroll inputs, staff movements, leave adjustments, and related compliance matters
• Recruitment and Onboarding:
  • Coordinate recruitment activities across the Uganda Country Program, ensuring compliance with MTI recruitment procedures, safeguarding requirements, and applicable labor laws
  • Coordinate end-to-end recruitment processes, including job advertising, candidate sourcing and screening, interview coordination, reference and background checks, selection documentation, and hiring recommendations
  • Analyze and improve recruitment administration processes, tools, templates, trackers, and workflows to enhance efficiency, strengthen compliance, improve user experience, and reduce administrative burden
  • Prepare recruitment plans and coordinate recruitment activities for Kampala and field-based positions, ensuring timely filling of approved vacancies
  • Monitor recruitment metrics, vacancy rates, staffing needs, and recruitment timelines, and provide regular reports and updates to management
  • Support review of recruitment documentation submitted by field offices to ensure accuracy, completeness, consistency, and compliance before final approval and ensure standardization across all sites
  • Prepare employment agreements and onboarding documentation for new hires and transfers and coordinate staff orientation and induction in collaboration with hiring managers and department heads
  • Create and maintain recruitment records, trackers, and organizational charts to support workforce planning, vacancy management, and accurate staffing information
• Contracts Administration & HR Operations:
  • Coordinate HR operations between the Country Office and field offices, ensuring consistent application of HR policies, procedures, and standards, while providing technical support to field HR Officers and HR focal persons on contract administration, leave management, and performance management
  • Prepare, review, and administer employment contracts, renewals, amendments, and related HR correspondence, ensuring compliance with organizational policies, approved staffing structures, project budgets, donor requirements, and statutory regulations
  • Analyze and process employment contracts and personnel actions submitted by field offices to ensure timely approval, consistency, and compliance
  • Coordinate employee lifecycle documentation, including onboarding changes, staff movements, employee exits, clearance processes, and maintenance of personnel records
  • Ensure accurate, confidential, and up-to-date employee records and HR documentation within the ERP system, maintaining data integrity
• Performance Management, Leave Administration & Workforce Planning:
  • Coordinate probation reviews, performance objective setting, mid-year reviews, and annual performance appraisal processes across the Uganda Country Program
  • Monitor completion rates for probation assessments, performance objectives, and performance appraisals, and provide timely reports and recommendations to management
  • Coordinate leave administration across all offices, ensuring compliance with organizational policies and statutory requirements, and monitor leave balances, utilization trends, and liabilities
  • Support workforce planning by monitoring approved positions, staffing levels, vacancies, staff movements, and recruitment forecasts to inform operational and budget planning
• HR Analytics, Reporting & Compliance:
  • Analyse workforce data and maintain HR dashboards and reporting tools, providing workforce metrics and insights to support management decision-making
  • Prepare and maintain trackers on key HR indicators, including recruitment, staffing levels, leave utilization, performance management, contract status, payroll, and employee exits
  • Prepare and submit monthly, quarterly, annual, donor, audit, payroll, and management reports, ensuring timely, accurate, and reliable workforce data in liaison with Payroll Specialist
  • Coordinate internal and external HR audits by maintaining accurate records and ensuring timely availability of supporting documentation
  • Support HR digitization process through archiving and retrieval of HR records and documentation across the Country Office and field locations
• Support Training, Learning and Development:
  • Coordinate staff learning and development initiatives, including access to learning platforms, enrollment monitoring, and reporting on completion rates through a Learning tracker
  • Collaborate with supervisors and field HR Officers to identify training needs and support implementation of the annual learning and development plan
  • Build capacity of supervisors, HR focal persons, and field HR teams through orientation, refresher training, and policy awareness sessions
• Safeguarding:
  • Support safeguarding of program participants and employees through promoting awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies; remain alert to safeguarding risks and conduct self consistent with safeguarding code of conduct
• Other Duties:
  • Utilize volunteers when appropriate and perform additional duties as assigned

Qualifications, Skills and Requirements

• Education:
  • Required: Bachelor's degree in Human Resource Management, Industrial and Organizational Psychology, or related area
  • Preferred: Post Graduate Diploma in HR
• Experience:
  • Required: 3 years of HR generalist experience
  • Preferred: Experience working with data, information and administration; Experience using Unit4 ERP & Paycom systems for Payroll and recruitment administration; Experience working with INGOs or development organizations
• Knowledge:
  • Knowledge of HR functions including compensation & benefits, recruitment, onboarding and offboarding, and staff development, multiple project cycle contracts management
  • Knowledge of Uganda labour laws
  • Knowledge of recruitment processes and best practices
  • Basic knowledge of ERP and applicant tracking systems, e.g., Sage, Unit4, and Paycom
  • Knowledge of humanitarian staffing needs and emergency operations is an added advantage
• Skills:
  • Skilled in Microsoft Office: Word, Excel, and PowerPoint
  • Skilled with communication software and platforms: Outlook, Teams, WhatsApp, Internet, CRM (or other database programs)
  • Skilled in document management, including electronic records, best practices
  • Excellent interpersonal, relational and communication skills
  • Good command of both written and spoken English
  • Skilled at maintaining detailed records with a high level of accuracy
• Abilities:
  • Ability to maintain confidentiality of highly sensitive information and to exercise discretion
  • Self-directed with ability to prioritize tasks to meet deadlines
  • Excellent attention to detail
  • Ability to communicate verbally and in writing with all levels of staff
  • Able to be flexible and manage stress, especially in situations requiring high degree of sensitivity, tact, and diplomacy
  • Honest, fosters trust and integrity, maintains high ethical standards
  • Commitment to Medical Teams International Calling Statement and Core Values (Courageous, Accountable, Tenacious, Selfless, Not Alone)
  • Ability to work collaboratively with others

About Medical Teams International

Medical Teams International (https://www.medicalteams.org) is a 501(c)(3) faith-based non-profit headquartered at 14150 SW Milton Court, Tigard, OR 97224, USA. Its calling is "Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world." Its values are Courageous, Accountable, Tenacious, Selfless, and Not Alone.

What the organization does is especially relevant to this HR role:

• Provides care directly through malnutrition treatment, maternal health, mental health care, preventative and pediatric care, disease outbreak prevention, immunizations, emergency dental services, and medical/pharmaceutical supplies distribution
• Strengthens health systems by establishing clinics, shipping equipment, stocking clinics, and training volunteers
• Builds communities by improving supply chains, training health volunteers, and serving host communities

In Uganda, where this position is based, Medical Teams has worked since 2004 as the lead health partner for UNHCR, delivering care in refugee settlements for South Sudanese, Congolese, Somali and Rwandan refugees as well as host communities. The Uganda program built the first Neonatal Intensive Care Unit in a refugee settlement in the country and runs extensive programs in primary care, SRH, safe delivery, newborn care, GBV prevention, nutrition, and mental health — context the HR Officer will support by ensuring compliant, timely HR services for a large, dispersed workforce.

Application Procedure

• Click the Application Link — Click Here to Apply Now — to be redirected to the official Medical Teams International external application form / careers portal (redirect_form)
• Create an applicant account or log in if you already have one
• Complete the online application form and upload required documents (CV is required, plus copies of academic certificates, Post Graduate Diploma if applicable, and cover letter)
• Ensure you demonstrate 3 years HR generalist experience, knowledge of Uganda labour laws, and proficiency in Unit4 ERP/Paycom where applicable
• Submit your application before the deadline — late applications will not be considered
• Only shortlisted candidates will be contacted for interviews, reference and background checks in line with MTI safeguarding requirements
• Medical Teams International is an equal opportunity employer committed to safeguarding and protection from sexual exploitation and abuse — all offers subject to compliant background checks

Job Summary

• Job Category: Human Resources / Human Resource jobs in Uganda, Business Operations, Admin & Office (Healthcare NGO)
• Job Type: Full-time
• Deadline of this Job: Friday, September 18, 2026
• Duty Station: Kampala | Kampala (Kampala - Country Office, coordination across Uganda field sites)
• Date Posted: Thursday, September 3, 2026
• No of Jobs: 1
• Application Link: Click Here to Apply Now (redirect_form — external Medical Teams International application portal via https://www.medicalteams.org)
• Location pin: Kampala, Uganda (Country Office) — Global HQ: Tigard, Oregon, USA