Role

Job Details

Evidence Action is seeking Lead Field Officers for the Safe Water Now (SWN) program based in Mbale, Uganda. The Lead Officer, Program Implementation-SWN will lead and oversee all activities at a satellite office, manage field teams, ensure timely chlorine delivery and dispenser maintenance, conduct community and government engagement, and provide training, mentorship, and operational support.

• Location: Mbale, Uganda
• Duty Station: Mbale Main Office and Field Offices within Mbale
• Employment Type: Full-time
• Salary: Not disclosed
• Working Hours: 8 hours per day
• Experience Required: 2 years
• Education Level: Bachelor's degree
• Number of Positions: 1
• Application Deadline: 24 August 2026
• Reporting Line: Associate Area Coordinator-SWN
• Benefits: Comprehensive health insurance (medical cover for self and dependents), pension/retirement savings options, paid leave, avenues for engagement and recognition

Key Duties and Responsibilities

• Provide leadership and oversight over all activities in a satellite office/hub
• Manage Officers, CSAs, and CSA PE in an ongoing field office
• Conduct chlorine delivery and maintenance back checks
• Supervise dispenser installations by ensuring Masons and Officers/CSAs have necessary materials at water points
• Train, supervise, mentor, and coach Officers/community service assistants/masons
• Lead community leaders meetings and local government sensitization meetings
• Conduct nominations/verification, chlorine delivery and service, and field surveys administration
• Fix basic dispenser maintenance issues using hand tools
• Develop weekly work plans and reports for chlorine deliveries, spot checks, maintenance, and promotional activities
• Manage approved funds for daily running of field and office activities
• Administer field data for dispenser installation and maintenance through smartphone technology
• Engage Senior HSAs, Cluster Managers/Supervisors and Health Centre In-charges for program feedback
• Conduct program awareness follow-ups and re-sensitization meetings
• Ensure sustainable chlorine adoption rates in the field office
• Manage data collection requests in a timely manner
• Facilitate office feedback meetings and provide timely feedback to Officers
• Effectively manage all organization items including motorbike usage
• Perform other duties as delegated by the Associate Area Coordinator

Qualifications, Skills and Requirements

• Bachelor's Degree in social work, development studies, public health, or a related field
• A minimum of 2 years of professional experience in a related field
• Excellent motorbike riding skills with valid riding permit (Class A)
• Experience leading or being part of a high-performing project team
• Demonstrated ability to identify gaps and collaborate effectively with diverse teams
• Proficient in managing complex workplans, prioritizing tasks, and delegating effectively
• Skilled in setting clear objectives and tracking progress
• Proficient in Office Suites (Microsoft Excel/Word and/or Google Sheets/Docs)
• Demonstrable skills in database management and record-keeping
• Excellent interpersonal and communication skills (written and verbal)
• Fluency in Lugisu Local Dialect is an added advantage
• Willingness to travel to remote field sites as required
• Must be legally authorized to work in Uganda (visa sponsorship not available)