Manager Home Loans

About Housing Finance Bank

Housing Finance Bank is a licensed Commercial Bank in Uganda and the leading provider of housing finance solutions. Established in 1967 as a housing finance institution and later licensed as a full commercial bank, its vision is to be the preferred consumer and business bank with a focus on housing finance. Headquartered at Investment House, 4 Wampewo Avenue, Kololo, Kampala, the Bank offers mortgage lending, consumer banking, commercial banking and investment services nationwide, with a strong mandate to enable home ownership and sustainable housing development. For the Manager Home Loans role, this heritage provides direct access to Uganda's largest mortgage portfolio, developer and real estate association networks, and a dedicated Mortgage and Consumer Banking Department.

Job Details

Role: Manager Home Loans - Product Manager for the Bank's consumer home loans portfolio, accountable for developing marketing plans, concept design, research and sales goals to improve home loans service and generate high sales volume.

Employer: Housing Finance Bank

Department: Mortgage and Consumer Banking

Reports To: Head Mortgage and Consumer Banking

Direct Reports: Relationship Managers - Home Loans (direct); Personal Bankers, HNI and Diaspora RMs, Direct Sales Officers (indirect)

Interfaces: Internal - Consumer Banking Team, Branch Team, Credit Team, Product Team, HNI and Diaspora Team | External - Key Customers, Service Providers, Developers, Partners, Real Estate Associations, Regulators

Duty Station: Investment House, 4 Wampewo Avenue, Kololo, Kampala

Location: Kampala

Employment Type: Full-time

Work Hours: 8

Base Salary: Not Disclosed

Financial Responsibility: Drive mortgage sales, portfolio growth, portfolio quality and profitability targets for consumer mortgage products; manage costs to achieve expected profitability and product yield levels.

Key Duties and Responsibilities

• Manage the existing mortgage portfolio to ensure retention and portfolio quality in coordination with the Mortgage & Consumer Banking Team.
• Own the drafting and implementation of the consumer mortgage book growth strategy across the Bank.
• Champion sales, portfolio growth, risk management, capacity building, stakeholder management and reporting in alignment with the Bank's strategy and vision/mission.
• Monitor market trends and collect information to identify potential areas for development of new mortgage products and improvement of existing ones.
• Manage key stakeholders such as developers, real estate associations, regulators and partners.
• Provide regular feedback on product requirements for local markets, including product specifications, functionality, pricing and translation needs.
• Prepare and execute product launches and campaigns to keep the Bank ahead as per strategic objectives.
• Champion capacity building across the Bank for mortgage products designed for individuals/consumers.
• Assess customer needs and requirements for defined segments and targets.
• Adhere to current compliance standards and drive conformance to Service Standards for both borrowing and non-borrowing customers.
• Oversee innovations in the consumer mortgage space to give the Bank a competitive edge.
• Perform other duties as assigned.

Qualifications, Skills and Requirements

• Bachelor's Degree in Banking, Commerce, Business Administration, Economics, Statistics, Management or any relevant field.
• Possession of a Certified Banking qualification or Master's Degree in a relevant field is an added advantage.
• Relevant practical training in banking product management.
• A minimum of 7 years' experience in Banking, of which at least 2 years must be in a supervisory role.
• Prior experience in managing or structuring mortgage transactions for at least 2 years.
• Highly self-directed individual with independent judgment and passion for community development and banking.
• Critical thinking, analytical, attention to detail and problem-solving skills.
• In-depth understanding of banking product features, pricing, benefits, positioning, design and promotions.
• Highly organized and self-directed; excellent communication and interpersonal skills.
• Proven ability to demonstrate and coach exceptional customer service.
• Ability to communicate clearly both verbally and in writing in a professional manner.
• Ability to build functioning working relationships across organizational and cultural boundaries.
• Ability to demonstrate positive image and role model HFB's values and leadership behaviours.
• Person of impeccable integrity.

Job Summary

• Job Category: Management, Banking, Finance, Business Operations, Real Estate
• Job Type: Full-time
• Deadline of this Job: Monday, August 31, 2026
• Duty Station: Investment House, 4 Wampewo Avenue, Kololo, Kampala
• Posted: August 25, 2026
• No of Jobs: 1