Quality Control Manager

Microhaem Scientifics and Medical Supplies Limited Visit website

Full-time Expires In -2 weeks Kampala Duty Station - Plot 16 A-C Martyrs Way Ntinda, Kampala, Uganda Master's Degree 7 years experience Healthcare Management Science & Engineering Business Operations

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Job Details

Microhaem Scientifics and Medical Supplies Limited (MHS) is seeking a Quality Control (QC) Manager to ensure that all MHS products and processes adhere to quality standards across various departments to manufacture safe and effective medical devices. This role covers release testing, stability programs, methods transfers, and validations at external laboratories and Contract Development Organizations (CDOs). The QC Manager is responsible for ensuring the company's quality control system is effective, efficient, and compliant with regulatory requirements including ISO 13485, ISO 17025, WHO and other stringent regulatory authorities (SRAs), and that it meets or exceeds customer expectations.

Duty Station: Plot 16 A-C Martyrs Way Ntinda, Kampala, Uganda
Location: Kampala
Employment Type: Full-time
Work Hours: 8 hours
Industry: Healthcare
Base Salary: Not Disclosed
Reporting To: Director Human Resource / Top Management
Date Posted: Tuesday, August 25, 2026
Deadline: Friday, September 18, 2026

About Microhaem Scientifics and Medical Supplies Limited

Microhaem Scientifics and Medical Supplies Limited (MHS) is the first indigenous IVD test kits manufacturer in the Great Lakes Region of Africa and the first 4th Generation IVD Manufacturing Plant in Africa, established in 2012 and strategically located in Ntinda, Kampala, Uganda. MHS's manufacturing portfolio includes Point of Care tests, Molecular Diagnostics tests and R&D in neglected tropical diseases, with successfully commercialised high-quality products for HIV, Malaria, Sickle Cell and other critical high-burden diseases in Africa. The plant is equipped to produce Rapid Diagnostic Test (RDT) kits (HIV-1/2, Malaria Pf HRP2/pLDH, Sickle Cell HbA/HbS/HbC) and Molecular (PCR) products. Quality is a core value, underscoring commitment to manufacturing high-grade IVD products with the motto "Quality Saves Lives" and "Precision, Innovation & Quality".

Vision: To protect and improve the quality of people's lives through innovation, manufacture and supply of high quality medical products.

Mission: To make the patient's lives better by identifying the most critical needs and applying the latest technology in every step of our processes to increase equitable access.

Values: Customer-focused operations, Quality through compliance and best practices, Integrity and ethical behaviour through reliability and accountability, Teamwork and performance-driven work culture.

Certifications: NDA-Uganda (Approved), GMP (Approved), ISO 13485 (Approved), WHO-PQ (Ongoing), CE-Marking (Ongoing). This context is highly relevant for the QC Manager, who will align the QC system with ISO 13485, ISO 17025, WHO-PQ and SRA requirements and uphold MHS's commitment to safe, effective IVDs.

Website: https://microhaem.co.ug
Address: Plot 16 A-C Martyrs Way, Ntinda, P.O. Box 73496, Kampala, Uganda
Email: info@microhaem.co.ug | Phone: +256 393 246 401 / +256 709 748 729
Social: X/Twitter @microhaem, LinkedIn /microhaem-scientifics, Facebook microhaem.co.ug

Key Duties and Responsibilities

Establish and maintain a comprehensive quality control system that aligns with departmental objectives and industry standards and regulations including ISO 13485, WHO and other stringent regulatory authorities (SRAs).
Implement standardized processes for inspection, testing, and evaluation of products or services.
Design, implement, and maintain Quality Control processes and specifications, analytical methods, protocols, and reports, both internally and externally.
Recommend and justify product specifications and test methods appropriate to phase of development and product risk.
Ensure that products or services meet or exceed established quality standards.
Stay current with industry standards and update internal standards and procedures as required.
Develop and implement testing and inspection protocols to identify and address deviations from quality standards.
Review and approve development, release, and stability data for routine manufacturing, investigations, and deviations.
Evaluate and monitor any contract analysis done on behalf of MHS by serving as the primary QC technical liaison with external testing laboratories supporting device components.
Ensure testing and release activities are executed in alignment with established schedules, quality requirements, and budgets.
Ensure state of the art testing equipment are installed and plan for effective management and calibration of equipment.
Collaborate in identification and analysis of defects and non-conformities to identify root causes.
Implement corrective and preventive actions (CAPA) to address identified issues.
Ensure nonconforming material identified from receiving, in-process, and finished device acceptance is identified, documented, and communicated to affected parties for timely and effective resolution.
Implement real-time monitoring systems to track key quality metrics during production or service delivery.
Utilize statistical process control methods to maintain process consistency and predictability of quality.
Support qualification of alternate laboratories, material and service suppliers, and device components.
Collaborate with the procurement and supply chain teams to ensure that suppliers meet quality requirements.
Support assessments and audits of key suppliers and service providers.
Track, trend, and report compliance metrics and quality performance indicators; recommend and implement supplier performance metrics based on tested data.
Provide training to employees on quality control procedures and the importance of adhering to established standards.
Foster a culture of quality awareness throughout the organization.
Facilitate and lead root cause analysis investigations for significant quality events and implement corrective actions to address root causes and prevent recurrence.
Establish key performance indicators (KPIs) to measure the effectiveness of quality control and generate regular reports on quality metrics to present findings to top management.
Promote a culture of continuous improvement by identifying opportunities to enhance quality control and encourage feedback from employees and stakeholders.
Analyze customer feedback and complaints related to product or service quality and use customer input to drive improvements.
Ensure that quality control processes align with regulatory requirements and prepare for and manage external audits related to quality.
Ensure analytical methods are validated as per approved procedures.
Ensure the equipment used in the laboratory is qualified and calibrated prior to use.

Qualifications, Skills and Requirements

Master's degree in biomedical field is required (Postgraduate degree).
7+ years of experience in medical device quality control with demonstrated hands-on laboratory experience (84 months).
Experience working within ISO 17025 and ISO 13485-aligned quality systems.
Experience supporting WHO or global device regulatory submissions.
Background supporting medical device development and evaluation.
Familiarity with data integrity requirements and lifecycle management of analytical methods for medical devices.
Strong leadership skills and ability to collaborate effectively with team members and cross-functional teams.
Familiarity with medical device quality control concepts, test methods, equipment and applicable national and international standards relating to testing (ISO 13485, WHO and other SRAs).
Knowledge of GMP, method validation, equipment qualification/calibration, statistical process control, CAPA, and audit readiness.
Excellent analytical, documentation, training and communication skills.

Job Summary

Job Category: Management, Science & Engineering, Business Operations, Healthcare
Job Type: Full-time
Deadline of this Job: Friday, September 18, 2026
Duty Station: Plot 16 A-C Martyrs Way Ntinda | Kampala, Uganda | Kampala
Posted: Tuesday, August 25, 2026 (2 days ago as of listing summary)
No of Jobs: 1
Application Method: Email application as a single PDF file to recruitment@microhaem.co.ug with Job Title in the subject. Include detailed and up-to-date CV, certified copies of academic transcripts and certificates, any other supporting documents, daytime telephone contacts, and addresses of two referees (including current employer where applicable) addressed to The Director Human Resource, Microhaem Scientifics and Medical Supplies Limited, Plot 16 A-C Martyrs Way Ntinda, P.O. Box 73496, Kampala, Uganda. Physical applications will not be accepted.