Sales Representative

Job Details

Lapaire Group is hiring a Sales Representative for its optical shop in Entebbe, Uganda. This is a full-time role reporting to the Branch Manager and working closely with an Eye Specialist. The role is field and in-store, focused on developing and promoting sales, meeting potential customers physically in the field and at the branch, providing top-notch customer service and handling customer calls. Lapaire's model puts the customer at the heart of the project with quality, stylish products at fair prices.

Key Duties and Responsibilities

• Reach out and attend to potential customers over the phone, in the field or at the Branch.
• Increase awareness around clear sight to all potential customers.
• Use knowledge to explain the benefits of wearing eyeglasses.
• Listen, look and help people choose frames and lenses.
• Convert customer interest into successful sales.
• Follow-up with potential customers over the phone, answering questions related to pricing, payment and delivery.
• Present clear pricing and installment plan options to potential customers.
• Collect deposits and close sales with customers in due time.
• Ensure smooth delivery or pick up for customers.
• Keep customers informed about the delivery or pick up of their glasses.

Qualifications, Skills and Requirements

• Bachelor's degree or Diploma in Commerce, Business Administration, Sales & Marketing, or any relevant field.
• 1+ years of professional experience in a business/retail setting.
• Customer service-oriented with in-depth knowledge of basic sales techniques and telephone etiquette.
• Excellent communication and interpersonal skills.
• Proficient in accounting and analysis software (Excel etc.).
• Altruism: money is important but helping others is even more satisfactory.
• People person: likes to talk but also listens to what customers say and want.
• Dynamic, positive, highly motivated and passionate, deal closer driven by performance.
• Team spirit and willingness to share experience and knowledge.
• Always on time.