Shop Supervisors – Agric

Job Details

Shop Supervisor – Agric to sell and market all company products, create a positive image of the company to the public, and manage branch business and operational areas under BPU rules, regulations and guidelines while ensuring accomplishment of goals and targets. Department: Commercial. Employment Type: Full time/Permanent. Reports to: Sales Team Leader – Agric (Dotted line: Technical Area Sales Representative). Direct Reports: None. Grade Level: Entry. Duty Station: Kampala Central with flexibility to support operations in other regions. Number of Positions: 2.

Key Duties and Responsibilities

• Ensure timely booking of Chicks and Feeds
• Issuing Chicks and Feeds to customers
• Coordinate offloading Chicks and Feeds and reconciling deliveries
• Order Feeds from the Feed mill and other products on time
• Control and manage stock as prescribed by the Company's SOPs
• Always ensure a clean and tidy environment at the branch
• Ensuring timely payments are made in advance and as per company policy for Chicks and Feeds
• Daily sales reconciliation of Chicks and Feeds and reporting to the Sales Support Representative and Accounts sales team daily
• Review sales against targeted sales and plan for achieving the set target or above
• Market Company products and safeguard the Company's image in the Community
• Receiving complaints from Customers and forwarding raised issues to respective staff like the Company Veterinarian, Technical Area Sales Representative, and the Teleservice team
• Dealing with customers efficiently in a professional and cordial manner giving them correct information about products to enable informed decision
• Provide support/orientation to new staff and train new staff
• Prepare and submit daily, monthly, quarterly, and annual reports i.e. monthly sales and receivables
• Support the stock taking and inventory management processes
• Report immediately any shortages, losses, or any other problems to line manager
• Correctly filling out paperwork including Daily Sales Reports and Chicks Summary Reports and submitting to Head office
• Responsible for all Human Resource related issues for staff of the branch and seek support from HR office when required
• Effective supervision of staff at the branch and appraisal of performance of staff at the branch
• Petty Cash Management
• Management of Bank deposit and mobile money payments
• Other duties as assigned by management

Qualifications, Skills and Requirements

• Degree or Diploma in Sales and Marketing, Business Administration, or related field
• Minimum 2-3 years' experience
• Recognized veterinary qualification
• Knowledge of sales and marketing and product knowledge
• Marketing skills and customer care skills
• Computer Literacy
• High level of integrity and honesty
• Professional personal presentation
• Organizational and planning skills
• Good communication and interpersonal skills
• Time management and ability to work under pressure
• Excellent reporting skills
• Willingness to regularly travel across region(s) of operation and to be relocated as per business needs
• Team collaboration and willingness to cooperate and work closely with the Sales Support Representative
• Must demonstrate BPUL High Performance Behaviours: Common purpose, Open communication, Setting and Achieving Targets, Sense of Urgency & Agility, Accountability, Collaborate Effectively, Result-Driven Mindset, Trust & Mutual Respect, Customer Focused, Innovation & Continuous Learning, Sense of Belonging