Supervisor Internal Control - Operations

Full-time Expires In -1 month Kampala Duty Station - Kampala Bachelor's Degree 48 months experience Finance Banking Accounting

Role

Perform appropriate monitoring activities to ensure effectiveness of the risk controls across branches.
Ensure that formal planned reviews and surprise spot checks are conducted across branches including preparation of reports to line management.
Identify inadequate processes and control lapses and provide line management with the irregularities and proposed recommendations to facilitate process improvement where necessary.
Ensure that formal root cause analysis for control failures is conducted across branches and appropriate remedial actions are identified and implemented.
Monitor and track all branch remedial actions from regulatory review, internal audit, Risk and compliance with a view of minimizing repeat issues and ensuring closure.
Be an agent of the required change in branches.
Oversee assignment of user rights and authorization limits to branch operations staff to ensure no violations.
Identify skills, development needs and capability gaps for branch staff and ensure appropriate training programs to drive performance.
Drive focus on self-service electronic channels to enhance utilization and decongest branches.
Review and consolidate monthly Risk Control Self Assessments (RCSA) from supervised branches to ensure accurate reporting.
Regularly and accurately report to line management emerging and material compliance lapses identified that may pose threats to the business.
Carry out any other duties as may be duly assigned.

Bachelor's degree in Banking, Commerce, Business Administration, Economics, Statistics, Management or any related field.
Possession of a certified banking qualification in a relevant field would be an added advantage.
A minimum of 4 years' experience in branch operations role.
Strong knowledge of the bank's policies, procedures and practices.
Passion: Committed to excellence, delivering outstanding results and making a positive impact on customers and stakeholders.
Teamwork: Collaborates with mutual respect and diverse perspectives to achieve shared success.
Integrity: Uphold honesty, transparency, and accountability, ensuring ethical practices in every action.
Innovation: Embrace creativity and forward-thinking, continually seeking new solutions to enhance customer experience and drive business growth.