Waiters

Job Details

Royal Bistro Cafe And Restaurant-Mengo is hiring Waiters to provide table service and ensure guests have a memorable and satisfying dining experience at 123 Royal Street, Mengo, Uganda. This is a full-time position with 8 work hours per day. Base salary is not disclosed.

Key Duties and Responsibilities

• Welcome guests warmly, present menus, and explain daily specials.
• Take food and beverage orders accurately, noting any special requests or dietary preferences.
• Deliver orders promptly, ensuring correct items, proper presentation, and appropriate garnishes.
• Suggest daily specials, premium beverages, and add-ons to enhance the guest experience and increase sales.
• Attend to guests' needs throughout their visit, including refilling drinks, clearing empty glassware, and checking satisfaction.
• Present bills accurately, process payments (cash, card, mobile money), and provide correct change and receipts.
• Clear and clean tables promptly after guests leave, resetting them for the next customers.
• Maintain a clean and organized service area, including polishing glassware and cutlery.
• Adhere to all food safety, hygiene, and responsible alcohol service standards.
• Work closely with bartenders, kitchen staff, and supervisors to ensure smooth service.

Qualifications, Skills and Requirements

• High School education required.
• 12 months of experience required.
• Strong customer service, communication, and upselling skills.
• Knowledge of payment processing and food safety, hygiene and responsible alcohol service standards.
• Ability to collaborate with kitchen and bar teams.