Counselor
About the Company
Uganda Martyrs' Hospital (UMH) Diocese of Jinja is a faith-based hospital under the Diocese of Jinja (https://dioceseofjinja.com) – established 5 August 1966 to serve the Busoga region through evangelization, education, healthcare and social transformation. The Diocese operates through commissions and departments including Health, Education, Caritas and Youth Ministry, and is currently under Apostolic Administrator Rt. Rev. Emmanuel Obbo A.J. The hospital is part of the Uganda Catholic Medical Bureau (UCMB – https://ucmb.co.ug), the health department of the Uganda Episcopal Conference and technical arm of its Health Commission. UCMB's vision is “A healthy and reconciled life for all” with a mission of faithfulness to the Church's healing ministry, coordinating 34 hospitals, 19 training schools and 271 lower-level units nationwide. This faith-based, holistic model emphasizes pastoral care of the sick, quality and patient safety, human resources for health, and community-based primary health care – directly relevant to the Counsellor role which provides psychosocial and spiritual support within a multidisciplinary, Catholic-values driven care environment.
Job Details
Purpose: The Counsellor provides professional psychosocial support, counselling, emotional support, and appropriate referral services to patients and, where appropriate, their families.
- Employer: Uganda Martyrs' Hospital (UMH) Diocese of Jinja
- Position: Counsellor – 1 Position (also referenced as Counselor / Customer care expert)
- Location / Duty Station: Jinja, Uganda | Jinja
- Employment Type: Full-time
- Work Hours: 8 hours
- Industry: Hospitality and Tourism (Hospital setting)
- Base Salary: Not Disclosed
- Reporting & Collaboration: Participates in multidisciplinary case management and community outreach/health promotion activities where required
- Standards: Maintain professional confidentiality and appropriate counselling records; follow professional ethical standards and hospital policies; adhere to Diocesan recruitment policies including reference checks and safeguarding screening
- Application Method: Submit application letter, detailed curriculum vitae (CV) including contact details of 3 professional referees physically or via email to dhcjinja@ucmb.co.ug. Only shortlisted candidates will be contacted.
Key Duties and Responsibilities
- Conduct counselling assessments and identify patients' psychosocial needs.
- Provide individual and appropriate group counselling.
- Support patients experiencing emotional distress, grief, anxiety, depression, trauma, or other psychosocial difficulties.
- Provide counselling related to illness, diagnosis, treatment, bereavement, and other life challenges.
- Maintain professional confidentiality and appropriate counselling records.
- Identify patients requiring specialised mental health or medical intervention and make appropriate referrals.
- Provide psychosocial support to patients and families.
- Participate in multidisciplinary case management.
- Provide health education and psychosocial awareness.
- Support vulnerable patients in accessing appropriate services.
- Follow professional ethical standards and hospital policies.
- Participate in community outreach and health promotion activities where required.
Qualifications, Skills and Requirements
- Recognised qualification in Counselling, Psychology, Social Work, or a closely related field – Bachelor's Degree or Diploma in Counseling Psychology, Clinical Psychology, Social Work or closely related field.
- Appropriate professional registration where applicable.
- Counselling experience in a healthcare environment is desirable.
- Minimum experience: 12 months (1 year).
- Level of Education: Bachelor Degree (Diploma accepted as minimum).
- Strong communication, listening, interpersonal, and confidentiality skills.
- Ability to maintain professional boundaries, ethical standards, and accurate records.
- Commitment to the Catholic ethos, safeguarding, and patient-centred care.
- Willingness to undergo reference checks and safeguarding screening in accordance with Diocesan recruitment policies.
Job Summary
- Job Category: Healthcare / Health/Medicine (also Human Resources)
- Job Type: Full-time
- Duty Station: Jinja, Uganda | Jinja
- Deadline of this Job: Friday, September 4, 2026 (2026-09-04 at 5:00 PM)
- Posted: Saturday, August 22, 2026 (22-08-2026)
- No of Jobs: 1
- Salary: Not Disclosed
- Application Email: dhcjinja@ucmb.co.ug